Shipping Policy

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At Top Ten Boxing Gear, we deliver knockout service with every order. Whether you’re gearing up for training or looking for premium boxing apparel, we’ve got your back – just like a trusted cornerman between rounds.

1. Shipping Information

Order Processing

We process orders faster than a champion’s combination:

• Processing Time: 1-2 business days (excluding weekends and holidays)
• Shipping Confirmation: You’ll receive tracking information via email once your order ships

Shipping Methods & Delivery Times

Choose the shipping option that fits your training schedule:

International Shipping

We ship globally (except Asia and certain remote areas). Please note:

• Customs fees or import taxes are the customer’s responsibility
• Delivery times may vary based on customs processing

2. Returns & Exchanges

We accept returns and exchanges with the same precision as a well-timed uppercut – clean, fair, and no nonsense.

Return Policy Basics

• Return Window: 15 days from delivery date
• Condition: Items must be unused, unwashed, with original tags and packaging
• Proof of Purchase: Required for all returns/exchanges

NOTE: For hygiene reasons, we cannot accept returns or exchanges on:

• Boxing Gloves (all types)
• Head Guards
• Compression Shorts
• Mitts & Shields

The 4-Step Return Process

Step 1: Contact Our Corner Team

Email us at [email protected] with:

• Your order number
• Product details
• Reason for return/exchange

Step 2: Get Your Return Authorization

We’ll respond within 24-48 hours (quicker than a one-two punch) with:

• Return authorization number
• Shipping instructions
• Return address

Step 3: Package & Ship

• Use original packaging when possible
• Include completed return form (we’ll email this)
• Include copy of your invoice
• We recommend using a trackable shipping method

Step 4: Track & Wait

Once we receive your return, we’ll inspect it and process your refund or exchange.

Refund Details

• Method: Original payment method
• Processing Time: 3-5 business days after we receive your return
• Bank Processing: Additional 5-10 business days depending on your financial institution
• Shipping Costs: Customer’s responsibility unless we made an error

Exchange Details

Want a different size or color? Follow the return process and:

• Clearly state your preferred replacement item
• We’ll ship once we receive your return
• You’ll only pay additional shipping if upgrading to a more expensive product

Damaged or Defective Items

If your gear arrives damaged (which is rare – our products train hard):

• Contact us immediately with photos
• We’ll arrange a free return label if needed
• Receive a replacement or full refund – your choice

International Returns

For our global customers:

• You’re responsible for return shipping and any customs fees
• Refunds exclude original shipping charges
• Processing may take additional 1-2 weeks

3. Need Help?

Our customer service team fights harder than a title contender to make things right. Contact us at:

• Email: [email protected]
• Mail: Top Ten Boxing Gear, 2310 Richards Avenue, Fresno, US 93721